At CROSSROADS we are dedicated to helping Carers improve their lives by giving them
a break from their responsibilities so that they can look after themselves too.
 We provide a service tailored to the individual needs both of the Carer and the person they are caring for.
Our service is of a practical nature and provided where it is most needed, usually at home
Our fully trained Carer Support Workers take over from the Carer for a period of time so the Carer can have a break
Our service is carried out after full consultation with the Carer so that his or her needs are met to the fullest
extent possible
CROSSROADS respects the individuality of Carers and people with care needs and seeks
to promote their choice, independence, dignity and safety. We also believe that Carers must have access to high quality services
that enable them to fully benefit from a break from their caring responsibilities. We
aim to provide a flexible and adaptable service that meets the needs of individual Carers and those they care for.
Trained Carer Support Workers go into the home to take over the Carer’s caring
responsibilities. They will undertake the tasks carried out by the Carer so long
as appropriate training can be accessed. In providing this service they may provide a personal care service for a person with
care needs.
This may include support with bathing and feeding, mobility or with the administration
of prescribed medication. We may also be able to provide help with more specialist care tasks.
Our Personal Care policy provides details of basic and specialist tasks that we are able to undertake. You can read
a copy of this policy here.
In
addition to the core service described above, South Cheshire CROSSROADS have also developed a specialist service offering
support to Young Carers. For more information visit the Young Carers' Project’s
own website by clicking on the link below.
Summary of the Services we offer
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1.
RESPITE SUPPORT TO ADULT CARERS |
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Who? |
Adult Carers (and their families) responsible
for the care of adults or older people , who have a physical/sensory disability, learning disability, mental health issue
or who are chronically ill |
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What? |
Specialist respite support (“time
off”) are provided by highly trained Carer Support Workers (CSWs) who will undertake the Adult Carer’s normal
caring responsibilities for an agreed period of time |
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Where? |
Usually in the home but in some cases the CSW can accompany the cared-for
person on a social outing to allow the Carer respite time at home |
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When? |
Respite support can be provided up to 24 hours per day 365 days per year
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How? |
There are 3 possible routes to access this service:
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referral by a Social Worker
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direct
application to South Cheshire CROSSROADS for a Carers Special Grant – the Hidden Carers Grant is what pays
for the service – it isn’t a referral route – we don't distribute a grant out – we simply work with
families under this pot who are not known or do not wish to be known to statutory authorities such as Community Services or
Health
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referral by a health professional
for a support package funded by Central and Eastern Cheshire Primary Care Trust.
The access route most suitable will depend on the individual circumstances
of the Carer, who should contact CROSSROADS to discuss this first. (usually the referrer contacts us first)
Generally Carers are asked to make a voluntary contribution towards this
service. In addition all respite breaks may be purchased may be purchased
privately on a contract basis. |
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2. RESPITE SUPPORT TO PARENT
CARERS |
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Who? |
Adult Carers responsible for the care of
children, who have a physical/sensory disability, learning disability, mental health issue or who are chronically ill |
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What? |
Specialist respite support (usually about 3 hours) provided by highly
trained Carer Support Workers (CSWs) who will undertake the Parent Carer’s normal caring responsibilities |
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Where? |
Either in the home or in certain cases the child may be accompanied to
an outside location |
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When? |
Respite support can be provided up to 24 hours per day 365
day a week service….. |
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How? |
There are 2 possible routes to access this service:
- service purchased by the Cheshire
County Council Children’s Services Dept, which can be applied for by contacting the local access team
- private purchase of the service
by or on behalf of the Parent Carer
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3. DOMICILIARY CARE |
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Who? |
Adults and Older People who need personal care. This service is primarily
aimed at giving Carers a respite break, but is about assisting individuals to maintain independence in the community. |
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What? |
Highly trainined Carer Support Workers provide a range of personal care tasks |
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Where? |
The service is usually provided in the home although can also be elsewhere |
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When? |
Domiciliary care can be provided 24 hours a day 365 days per week |
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How? |
There are 2 possible routes to access this service:
- service purchased by either
the Central and Eastern Cheshire Primary Care Trust or Cheshire County Council, which can be applied for by contacting the
CCC Access team or health professional.
- private purchase of the service
by or on behalf of the person requiring care
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4. YOUNG CARERS PROJECT |
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Who? |
Young persons (aged 6-18) whose lives are affected by caring for a family member who has a long-term illness or disability, mental health issue,
or possibly addiction to drugs or alcohol |
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What? |
A variety of services are offered including a weekly leisure/social club
where Young Carers can take a break from their caring role, meet other Young Carers and take part in a range of activities. |
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Where? |
The weekly leisure/social activities take place within central Cheshire and other activities are carried out
in a variety of locations. Occasionally additional support is offered to family members within the home so that the Young
Carer can take a break from their caring role. |
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When? |
The weekly leisure/social club activity takes place on a Wednesday night.
Occasionally activities take place on other nights and additional activities take place during weekends/ school holidays for
example residentials. |
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How? |
This service operates an open referral policy, so families can refer
themselves or can be referred via a third party i.e. social worker, youth worker, friend, GP etc. The project is funded by
a range of grants and donations. The Young Carer’s family is also asked to make a small contribution towards the cost
of activities and transport |
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5. ASPERGERS SOCIAL SKILLS GROUP |
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Who? |
Adults (over 18) with a diagnosis of Aspergers Syndrome (or actively
seeking a diagnosis) |
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What? |
Individual group sessions are facilitated by a Speech and Language Therapist. The SALTS will be responsible for a range
of tasks relating to the delivery of the groups, including taking appropriate referrals, assessing clients needs and the completion
of appropriate paperwork. Support is provided by specialist training Carer Support Workers. |
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Where? |
There are two groups within central Cheshire, one in Vale Royal and one in the Crewe
area (exact venues to be confirmed) |
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When? |
Monthly (to be confirmed) |
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How? |
Referrals for this service can be taken from a variety of sources including:
Carers and their families, local Carer groups, the National Autistic Society, health professionals, social care agencies etc.
The service is funded by a Carers Special Grant and consequently is free
to Adults with Aspergers Syndrome. However donations may be made if desired. |
NEW SERVICE
Would you, or someone you know,
like to have a bath or a shower on a regular basis, but are unable to due to difficulty with mobility or a disability?
We may be able to help!
We can provide trained staff to assist with bathing/showering
For more information please call
01270 753487
PROCESS FOR THE DELIVERY OF CARE AND SUPPORT
CROSSROADS
receives referrals from a variety of sources including, self referrals, family and friends, District Nurses, Social Services,
Primary Care Trusts and other voluntary organisations.
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When the referral has been received a Care
Co-ordinator or Senior Carer Support Worker will arrange to meet you and the person
you care for to discuss the range of services the Scheme can provide.
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If
the Scheme is able to help you, the Care Co-ordinator or Senior Carer Support Worker will agree with you and the person you
care for the details of the service, the times when help will be provided and how often this will be.
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In
order to ensure your safety and the safety of the staff all agreed tasks will be risk assessed.
All discussions about the provision of the service will be led
by you the Carer and a Service Plan will be agreed. This will include:
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A Personal Care Plan which will be developed with, and agreed
by, the person with care needs.
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We will ask you both to
sign the relevant documents to indicate that you agree with the service to be provided.
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The Care Co-ordinator
or Senior Carer Support Worker will normally introduce your Carer Support Worker
to you and the person you care for.
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You will have ample opportunity to explain your usual routine
to him or her.
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The Care Co-ordinator or
Senior Carer Support Worker is always willing to discuss problems that you may have with the service.
- The plan is reviewed as changes in circumstances require but at least annually.
- Service Reviews will be normally conducted by the Care Co-ordinator or Senior Carer Support Worker.
- If a review is requested by a Service User or a Carer Support Worker this will be conducted within
7 days.
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